There are two things that permanently affected my outlook and my psyche. The first is the unwitting waste of phenomenal amounts of money on efforts which were guaranteed to fail or at best, not survive our occupation there. On this point I can only speak with authority about the undertaking in the Rule of Law area. The second thing that has affected me is what everyone asks about and is most concerned about; the danger of being there. This was pushed more to the back of my mind but was yanked to the forefront again by the vet I listened to on CNN. I will discuss this first.
The required two weeks of courses in the greater Washington D.C. area were designed to give every person deployed to Iraq or Afghanistan the very minimal of information and skills necessary to adapt to what they would be seeing once in the theatre. There was a course on first aid to give basic information on how to react to injuries that may result from an attack. These included instruction on where we would find medical supplies in the various buildings and what to do if we were not in such a place. Basic trauma response. Tourniquets, when and how to use them, writing on the persons forehead with the date and time it was applied, etc. Methods to stop various types of bleeding. Who to treat first when there were multiple injuries, including making difficult decisions on priorities. And other more ordinary first aid responses.
I understood the usefulness and the necessity of the courses while taking them. Kaz, because he was coming for a short time, was excepted out of the courses and it took him a long painful week to adjust to what was happening around him. It was not that he was afraid; to the contrary, he lacked the full appreciation of the circumstances to be cautious when he needed to be. Several trips to a duck and cover bunker had a way of creating a situational awareness where one was lacking. Kaz left a different person than when he came.
There was one place in particular that was always a concern to me as well as the PSD teams. On the street leading to Rusafa, FOB Shield and the Ministry of Interior, it was necessary to pass under an overpass where two streets intersected. It was tunnel-like and constricted. Above the entrance and exit to this underpass, the crossing street passed and was flanked by sidewalks which overlooked the street below; the one we traveled. Sometimes the PSD teams would wait outside for traffic to clear and then speed through. There was always a danger during the time that the team was waiting. It was possible to wait at a traffic circle on the trip back which had the advantage of an Iraqi policeman to stop all traffic while we waited. It also was situated in a way that allowed the vehicle with principles – us – to move even if slightly to make targeting more difficult. In those instances (and similarly in other parts of the city), the other PSD vehicles would pull alongside and protect the principles’ vehicle from the most obvious source of a threat. Nothing was perfect, but the teams were extremely well trained and cautious. They were supported by TOCs (tactical operations centers) at the Embassy or elsewhere who advised of anticipated dangers and were in radio and other contact, such as GPS, with the teams. Some teams would simple move through the underpass as fast as they could after clearing as much traffic as possible, but without stopping.

There was one occasion when our interpreter Aubakr and I were meeting with some Iraqi court officials; the IT Director and one of her assistants. We had a discussion in one of the courts in a part of the city which was secure but dangerous. This area I suppose could be contrasted from neighborhoods like Sadr City where we did not go at all, although we had gone to the edge of Sadr City to visit the Judicial Training Center. But this court was in an area where conflict among the local factions often occurred as well as attacks on American military.
I had traveled with some of the PSD team before, in particular the team leader and medic, a tall black man with a distinct British accent. He wore a bandana covering what may well have been dredlocks. A British flag adorned his vest. He gave us the usual run down. "If we are incapacitated press the red button... If we have to break out of the vehicle, these are the tools.... If I am out of the vehicle and there are injuries throw out my bag .... " and so on.
In orchestrated form the vehicles moved out from our Green Zone pick-up point in a line, all of them, led by two scout vehicles - soft cars driven by masked people who speak the local tongue. The unit weaved and wound, each vehicle covering for the next with particular attention to ours. We were the principals. Sirens blared and men hung out of the chase cars with orange flags waving. Police stopped traffic and cleared paths in traffic jams. The team was tense when we had to wait in traffic congestion. A scout car passenger exited and urged cars to pull over to make a path through the stalled traffic. It was a scene right out of a plottless violent B movie.
Just as we neared an end point to the meeting our PSD team leader, head wrapped in a black scarf, entered the room holding our hard gear (PPE, personal protection equipment, helmet and vest). As unobtrusively as he could not then be, he whispered that a bomb had gone off two hundred meters away and we were leaving. The cardinal rule is that the PSD team leader is in charge - always. If he says it is time to go, then it is time to go. No arguments or last few words. We put our gear on and thanked our hosts.
This was the first time that I have been in a situation where the intensity of everyone, the PSD team in particular, was elevated several notches. As we walked down the hallway, a man tried to pass a paper to another man, possibly his lawyer, by reaching in front of us as we approached. Our armed escort pushed the man's arm back and said, "excuse us please." Always professional, but direct and authoritative we were led to the car. No stopping, no wasted motion. Once inside the cars, in practiced form, we sped from the court compound and down the streets. Within minutes we were a safe distance and the team leader briefed us as best he could. An explosion had occurred very close to the court. We had not heard it but the US military was on the scene and we needed to be quickly evacuated. After all was done and we were safely back in the Green Zone and walking back to the Embassy, carrying hard gear, as so many do in that area, it quickly became business as usual
On another occasion, we visited the Rusafa Court. Inside the building there was an open area extending up to the second floor. The staircase was located in this area. There was a balcony around above the vestibule below. As we entered, I looked up to see two members of our PSD team already stationed on the balcony. It was as though we had occupied the building. There, with long guns at the ready, bodies draped in extra clips and various other types of smaller hand held weapons, helmet secured, stood part of our team. It appeared that we had our own army of mercenaries, and in fact we did.


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But that was when we moved (traveled to outside the Green Zone). When we worked in the Embassy daily and walked from our hooches to the Palace it was very tranquil for several months. Ninety percent of my time was spent in the Embassy. There may have been a few incidents of rocket attacks but very infrequently and none ever hit in the area of the Palace. The Palace itself was an imposing structure. Easily two city blocks long and two stories high. It falls somewhere between beautiful, ostentatious and garish. The ornate hand painted ceilings and door trim were works of art. The plastic crystal looking chandeliers everywhere were overkill. The building was obviously used for a combination of official business, with hallways of offices, and for official ceremonial events, with one huge ballroom and several smaller ones. All entrances were manned by the Peruvian forces hired by the contractor. The doors were all air-lock doors; that is you enter one door and get cleared by a guard before a second door is unlocked to let you pass through.

ornate, except of course the temporary walls

An airlock door separated this section of the Palace from the Middle section where several conference rooms were located and where the rotunda under the big green dome of the Palace is located. Marines check people into the North end and let people move back into the rest of the Palace. There was one long hallway down the front of the Palace from the middle section to the far South end. During sandstorms, a haze could be seen if looking from one end of the hallway to the other; a reminder that the air inside was only marginally more clear than the brown fog of the outside. It was in this hallway when, during the rocket attacks of late March and April of 2008, my boss and I were walking as the “duck and cover” alarm went off advising everyone to: “duck and cover, stay away from the windows.” We had been walking and talking and simply continued until we came to a place where we would be passing windows. The rocketing of the Green Zone had been going on for several days or weeks at that time. The “all clear” had not been announced over the loud speakers yet, so we stopped and continued our discussion. Several other people were also stopped waiting for the” all clear.” A woman standing next to T. suddenly broke into tears and literally slid down the wall into a crumpled pile, sobbing on the floor. We turned and watched; there was nothing we could do. Some people came to her assistance, helped her up and escorted her away. The all clear sounded and we proceeded on.

My office was located at the far south end of the Palace, immediately south of a large room used for the Internet cafĂ© for the troops and others, the library, and the Green Bean coffee shop. This is where the Ambassador and dignitaries like Condoleezza Rice would address the staff. The room from which my office was cut was once Saddam’s decision room. A large room which under American use, contained offices for perhaps as many as one hundred people. On the domed


I should explain the systems we had for warnings. One was a simple announcement over the intercom system which extended to many parts of the Green Zone where US personnel would be residing or working. This system reacted to rockets that had already landed. You may hear an explosion and then the announcement would come across the loud speaker; “duck and cover, get away from the windows….” The C-RAM system actually would pick up the rockets on radar and give a five second warning of its impact. “Incoming, incoming. Take cover;” followed by a boom.
The rule for the dining facility (DFAC) was to drop down and get under the tables. Our particular facility had a special hard cover. Sometimes we did get down, but usually, about half of us just kept eating. I do remember a time when my two bosses and I were having dinner and a large boom was heard out the window near us. The rocket hit half a block away. We all looked at each other and, without speaking, moved in unison, albeit slowly, to get under the table.
It started Easter Sunday. There were, I think, twelve or so separate attacks with several rockets in each. I wondered if it was just the type of reminder they had been giving us on holidays such as they did on Thanksgiving. Monday there were no attacks. I reasoned that my thinking was correct. Then came Tuesday and beyond. The attacks actually coincided with al-Maliki’s assaults on Basra and Sadr City, both at that time controlled by the Madhi Army of Shiite Muslim cleric Muqtada al-Sadr. Regardless, the attacks continued daily, dawn until dark. Ten, twelve or more a day. Three, four or more rockets in each attack. The Iranian rockets were launched from people’s backyards, school yards and other innocuous places where it would be difficult for the Americans to find and retaliate against the perpetrators. In addition, they used timed detonators so that the persons setting the rockets were long gone by the time they launched. Guidance was better than random, but not precise by any measure. The LZ (Landing Zone) Washington helicopter landing site three hundred yards from the south end of the Embassy where I worked, was hit several times, leading us to believe that it was being targeted.


I recall most of this time as a series of anecdotes, and perhaps my experience is best shared that way. On the Tuesday after Easter we walked to breakfast to the sight of a huge plume of billowing black smoke from behind the Embassy where the DFAC was located. The DFAC was unharmed but a warehouse behind the DFAC was hit by one of the early morning rockets we had heard from our beds. The next day one hit housing units behind the Embassy, one of which belonged to a friend of mine. He was not in it at the time. It was in these early days that one of the Embassy employees whose office was across the hall from mine, was killed in his hooch. Within a week or so there was a directive that all Mission Employees (those working in the Embassy under the greater umbrella of the Ambassador) were required to wear hard gear at all times while outside the Embassy compound and had to use the buddy system – no one walking alone. This directive also closed the Palace pool and outside MWR (morale, welfare and recreation) events. Employees were given the option to sleep in the Palace.
Gary and I had gone from the Embassy back to the camp one morning using the buddy system. He needed something and I did as well. There had been no rockets that morning. Before we could get back to the Embassy the attack started. We retreated to the duck and cover bunker in our camp. Better than most, our duck and cover bunker was equipped with benches along the sides and a light and fan. The benches were covered with dust, a testament to the lack of use of the bunker. It would be some time before the dust would settle there again. Made of concrete six inches thick and shaped like an upside-down “U” the bunkers provided cover from the blasts and flying shrapnel. Most, including ours, had short tee walls at the open ends so that all sides were fairly well covered.
We sat in rows along the sides of the bunker, facing each other, knees nearly touching, waiting for the all clear. We heard several blasts then silence. Finally the all clear sounded over the loud speakers positioned around us. Gary said he was not going back to the Embassy; without a “buddy” I could not go either. I went back to my hooch. Gary and Randy were playing Tiger Woods Golf in the MWR room on the TV there. Agnes went about her cleaning, others their own business. It was not long before another attack came; we followed the same routine scrambling to the bunker. We waited, the all clear sounded, and then another attack came. Although they had started late in the morning, there were more attacks that day than nearly any other.
We could hear them exploding around us, some near some farther away. At one point, Randy and I were sitting outside. I was smoking a cigar and drinking an aperitif in the late afternoon. The day had been a series of jaunts to the duck and cover bunker. I had my helmet near and my vest on. It was eerie when we heard the whistle of the rocket over our heads. It was as clear as if blown directly into our ears. We jumped simultaneously and ran to the bunker. Had we looked up, I am convinced we could have seen the rocket. As we entered the bunker we heard the blast. It was very close, perhaps at the CSH.
There was really no time nor reason to reflect on the happenings around us; simply react. It was not until I was sitting in Chester’s Cigar Bar at the Hotel Le Royal smoking a cigar and enjoying the last of a draft beer I had with my Caesar salad that I allowed my mind to reflect on what we had been through. Although it was then May, it was too cool to sit outside on the tenth floor veranda, but the glass could not mask the night lights of Amman as they rolled over the hills into the distance. A typical low rise sprawling Middle-eastern city of a couple million. Everything is the color of sand except those buildings painted white. The high desert of Amman reminds me a lot of Reno, Nevada.
Soft American Jazz was playing; the decor distinctively British, although the hotel post-dates that era. It was designed to make Westerners feel comfortable. Other than a man and a woman in traditional Arab dress, the man in his Dishdashah with shumagg on his head, she wore an abayah, hejab on her head with her face exposed, the rest of the patrons could as easily have been in London, New York or Chicago.
I took a long draw; I blew the smoke toward the high heavily wooded ceiling. Nibbling on a nut from the dish in front of me I reflected on the recent events back in Baghdad. The reality began to sink in. The realization of the true essence of the danger we were in crept timidly and with great hesitation to the forefront of my mind. It finally occurred to me that the difference between us and those who had been killed or injured by the incessant attacks was a matter of luck. The rockets had fallen where they were instead of where we were. We heard them, they felt them. The rockets shook the ground near us, the ragged steel shrapnel tore through their bodies. All because they were hit and we were not. They were neither more nor less a specific target than we were. I quickly decided that these were things I would not want to dwell on for long, nor in any great depth. I swept the thoughts back to where they had been safely kept until then. I crushed the last inch of cigar into the ash tray. I drained the glass of the remaining beer. The waiter came rushing to my side, obsequious in his offer to fulfill my further needs. I asked for the check, signed it, and returned to my room.
After the employee was killed in his hooch and other housing units were hit by rockets, a directive was issued requiring employees to wear hard gear at all times while outside and all employees would be required to sleep under hard cover, i.e. the Palace, and no one could drive in or ride in anything other than a hard (armored) car. All movements outside the Green Zone were indefinitely cancelled. The only people allowed into the Green Zone from BIAP were essential employees. Work became whatever could be done inside the Embassy and over the computer.

The morning following my first horrible night in the office, I prevailed on Gary to prevail on my bosses to allow me to stay at the compound. Without going into detail, an exception was made and I spent the next weeks until the restrictions were lifted, at the compound. At least there was a bed and quiet at night.
The worst time for all who worked in the Embassy was this particular time. Outside rockets were dropping randomly and without warning; inside people were living in close quarters, working and sleeping in virtually the same space. Non essential people were not allowed into the Green Zone, all travel was suspended. Nerves were raw.
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The reaction of the various people was interesting and instructive. There were many who could not take the rocket attacks at all. K. was one. He stumbled several times, injuring himself, running from his hooch to duck and cover bunkers. Although he gave an outwardly calm expression his actions and talk made it clear that he was not doing well. He did not go outside unless he had to. He somehow got the idea that there might be an invasion of the Green Zone. He openly worried about that and looked for places in the Palace where he might hide if we were overrun. For the sake of those who are not familiar with the Green Zone, it is a secure area about two miles square. Inside there were several major US military camps, not to mention the various other coalition partner forces in other embassies. But the mind does funny things in stressful circumstances.
I began to watch carefully to note how my colleagues were reacting. I was the link between our staff in the south end and my supervisors in the north end. I recommended that K. be sent to Camp Klecker at BIAP (Baghdad International Air Port) until he left for leave or the rocket attacks stopped. I approached him with that option and he gave it some consideration but decided in the end to wait until he left on R&R.
On one of the days we were stuck in the camp going in and out of the duck and cover bunker, and when several hooches behind the Embassy were hit, without injury, Alex showed up at our camp with a back pack. Alex was a Romanian-American and a friend of Randy’s. He wanted a place to stay, he did not want to stay behind the Embassy in his own hooch. I suppose he thought he was better off with us. Gary was not happy, but Randy obliged Alex.
The game of choice on the Play Station or whatever other make of TV computer game player it may have been, was Tiger Woods Golf. Tiger Woods Golf was actually a pleasant distraction. I didn’t play, but Randy was expert and Gary was close, so was Piedt. It was entertaining to watch them play. Gary could not beat Randy and that frustrated his retired Marine “Gunny” Sergeant ego greatly. They played for hours at a time. They played in the MWR room. On one occasion, Gary and Piedt were playing while several of us watched. I was on the couch sitting on the end closest the door. Randy was on a chair at the opposite end of the couch and furthest from the door. The C-Ram went off and we all got up to move to the duck and cover bunker. Somehow, Randy made his way out the door before me even though I was closer. The story grew with each telling by Gary until it became something like; “The judge wasn’t moving fast enough so Randy knocked him down and ran right over top of him. The judge had footprints on his back.” It surfaced at every barbeque after the attacks stopped and Gary never tired of telling it – and embellishing it.
Alex brought another game to the camp when he arrived for his several days stay. It was some sort of G-I Joe game with guns and bombs going off. I said, “there isn’t enough of that outside?” I don’t like those games anyway and certainly not in the circumstances we found ourselves. I left Alex and Piedt to their play. Shortly after that conversation, a rocket blast was heard and we all headed for the duck and cover bunker. Within seconds, a couple of additional rounds hit. About that time, Piedt and Alex came running into the bunker. They were laughing. They said they were not sure the sounds were the game or from rockets outside.
John worked in the TOC. He was an extremely nice guy and conscientious. He had been in Iraq for two years with the military, first during the original invasion, then for a year at a later time. He saw a lot of action in the early years of the war. He had worked in his position in the TOC for a year or so, making his tenure in Iraq over three years. He was an example of how people can be in those environments too long. John jumped at every sound. If the truck dropped the dumpster (which it did often) he started for the duck and cover bunker. If a rocket landed no matter what time of night, he was in the bunker. Everybody in the camp knew he was too edgy and so did he. We often said, “John, why don’t you go home?” I surmise that when people have been in a dangerous situation for so long without injury, they begin to consciously or sub-consciously believe that their luck may be running out. It is hard for me to know what brings on this reaction after someone has endured for so long, but it is a real phenomenon. It is part of what the vet was talking about in Times Square in early November. Within a month or so John did make the decision to go home for good.
Agnes cleaned the camp and our hooches. She was Filipino. Kobis was a security guard and former South African Policeman. Agnes was noticeably frightened every time we huddled in the bunker. On one occasion, rockets had hit to the north of us. The prior attack had hit to the south. Kobis was sitting in the bunker with the rest of us and decided to analyze the attacks. “That hit to the north.” He said. “The other one hit to the south. They are triangulating us.” As he talked Agnes’ eyes grew larger and larger. Gary not so subtly asked Kobis to stop.
I was awakened by the solid, heavy, sharp and distinctive sound of a rocket exploding nearby. Then came another; it was 6:30 in the morning on my day off. As I lay in my warm bed, I debated whether to crawl under its somewhat secure metal plate form or just stay where I was and hope for the best. Within a few minutes I could hear the sirens and the all clear. I rolled over. Since my normal awakening time was 6:00. I wondered if I would be able to fall back asleep. I thought that I might just as well start the day. But I wanted to catch up a bit on sleep. I turned a few more times under the covers. Then the sirens came again, and the voice over the loud speaker somewhere outside, "duck and cover! Duck and cover!" Within a few moments another boom, and another, and another. I got up. No sense in delaying it any longer. I turned on my computer. "All clear. All clear." The muffled voice declared. I turned on the light by the coffee maker. Boom! Boom! A belated; "duck and cover! Duck and cover!" I started the coffee then sat at my computer. More booms, some close, some in the distant. For an hour maybe more it kept going. I decided that I may as well relax. If the unlikely event of a direct hit on my hooch happened, then it would surely be my time to go. A fatalistic attitude I suppose, but I never had the feeling that I would die in Iraq. I was pretty confident in that.
Belief in ultimate survival does little to quell the effects that the experience has on the psyche from being in such uncertain and therefore stressful circumstances. I was home on R&R in a Best Buy with Sharon and our son Patrick. The people in the audio section were trying out the speakers, and of course, as with all people of that age and inclination, they wanted to hear the base. The base speakers could be heard everywhere in the store as a boom, boom. Then it would stop until the next person listened. Boom, Boom. I asked Sharon if she noticed. She didn’t. My ears were tuned into those sounds. I knew they were not rockets, after all I was in the US at Best Buy, but my experience made it impossible to not notice all such sounds and identify them in an instant. We began to be able to recognize a rocket from the sound of the dumpster being dropped, but also a rocket from a car bomb; a rocket that hit outside the Green Zone or fell short. It just happens. And all of this is what the vet in Times Square was talking about and trying to get people to understand. Things that happen in war stay for a long time. I am fortunate to have only been working there a short time in a relatively secure setting. It has happened in all wars and is a reason we should avoid wars at all costs. The toll in human suffering is far too extensive and great.
Until the Next Connection,
Dan